Beyond Coaching privacy and terms

Privacy notice

This notice explains how Beyond Coaching uses information from coaching pre-applications, free-resource requests and newsletter signups on teambeyondcoaching.com that link to this notice.

It does not cover the separate coaching application completed after joining or paid coaching records. Mollie’s Watch Later training-link service has its own notice and is not covered here. This notice does not replace a more limited promise made when you originally supplied your information.

Who is responsible

Beyond Coaching is operated by Jake Jones Training FZ LLE, incorporated in Fujairah Creative City - Media Free Zone, United Arab Emirates, and licensed by Fujairah Creative City - Free Zone Authority. Our correspondence address is Reem 119, Town Square, Townhouses, Dubai, United Arab Emirates. For privacy questions or requests, email [email protected].

Information you provide

We collect the details you enter on the relevant form and in messages to us. These include your name and email address and, for a coaching pre-application, your answers about your general fitness goals and coaching enquiry.

Mollie’s daily-newsletter form asks for your first name, last name, email address and Instagram username.

Please keep pre-application answers relevant to your general goals. Do not include injuries, medical conditions, medication or other sensitive health details. Any additional information needed after you join coaching is dealt with separately.

Applications resources and email follow up

We use your information to respond to your coaching enquiry, contact you about it, send the resource or training you request, and deliver the newsletter you sign up for.

When you submit a pre-application or request a free resource through a form covered by this notice, we also add your details to Beyond Coaching’s ongoing email follow-up list. This means you will receive further emails from Beyond Coaching, including coaching-related content and promotional follow-up about our services, in addition to the response or resource you requested. Newsletter signups receive the email content described on the signup page.

Stopping marketing emails

To stop marketing emails, use the unsubscribe link in the message or email [email protected]. You can also contact that address to ask us to stop following up on your coaching enquiry. A request to stop emails and a request to delete your information are separate requests.

Website and email services

We use online services to collect form submissions, manage contact records and send emails. Our site includes HighLevel/LeadConnector technology and Cloudflare services, with Vimeo video content on some pages.

Some of our emails contain tracking links and a small image that can provide information about link clicks or image loading. These technologies can provide email-engagement information to the sending platform. What is recorded can depend on your email application and its settings.

How long we keep information

We currently retain unused enquiry and lead records without a set routine deletion schedule. You can contact [email protected] to ask about your record or request deletion. Unsubscribing is not the same as deleting your record.

Your privacy rights

Depending on the law that applies, you may have rights to access or correct your personal information, request deletion or a portable copy, restrict its use, object to processing, or withdraw consent where consent is relied on. Contact [email protected] to make a request or raise a privacy concern. We will deal with requests in accordance with applicable law.

TERMS

Enquiry free resource and newsletter terms

These terms cover coaching pre-applications and enquiries, free resources, free training and email newsletters offered by Jake Jones Training FZ LLE, trading as Beyond Coaching. Our correspondence address is Reem 119, Town Square, Townhouses, Dubai, United Arab Emirates. They do not replace any agreement for paid coaching or the separate terms for a service with its own terms.

Enquiring about coaching

Submitting a pre-application asks us to consider your enquiry and contact you about coaching. It does not book a place, guarantee acceptance or commit you to pay for coaching. Any paid coaching service requires a separate agreement setting out what is included, its price and the relevant payment and cancellation terms.

Free resources and newsletters

The signup page describes the free resource, training or newsletter on offer. Requesting something described as free does not create a paid coaching subscription or an obligation to buy. Please use an email address you are entitled to use and provide accurate information.

Covered pre-applications and free-resource requests also enter ongoing Beyond Coaching email follow-up. This includes coaching-related content and promotional emails about our services. The Privacy Notice explains this use of your details and how to stop emails.

Using the material

Free resources are provided for your personal use. Do not sell them, distribute them commercially without the relevant permission or present someone else’s work as your own. This does not limit uses permitted by applicable law.

General information

Free fitness, nutrition and wellbeing material is general educational information, not individual medical advice, diagnosis, treatment or a personalised coaching plan. Consider your own circumstances and obtain appropriate professional advice where needed. Results vary, and examples or testimonials do not guarantee your result.

Your rights

Nothing in these terms excludes or limits rights or liability that cannot lawfully be excluded or limited. Submitting an enquiry or requesting a free resource does not waive your privacy rights.

For privacy or email-preference questions, contact [email protected].